This is Pet Care Insurance

Pets can be unpredictable. Your liability insurance shouldn’t be. That’s why PCI decided to challenge the traditional methods of finding coverage. The clunky, outdated way of getting a policy through an agent took time and money away from pet professionals. So, we automated the process to give pet professionals like yourself instant coverage and protection for you and your furry (or furless) clients.

The #1 Insurance Provider For Pet Care Professionals

years of Experience

500 +

Pet Care Professionals Trust PCI

0 +

Industries covered

4.9/5

★★★★★ 4.9/5

Pawsitively Purrfect for Pet Professionals

Our goal is simple: provide pet sitters, dog walkers, groomers, and other small pet businesses with affordable insurance solutions with flexible policy options. At PCI, we understand that clients trust you to give their companions the best care possible. We also understand that pets come with unique challenges. So, we carefully crafted coverage to protect clients, their pets, and your business.

Our streamlined process and focus on pet care professionals keeps premiums low and coverage high. We don’t skimp on the treats (insurance perks, like included Animal Bailee and Veterinarian Reimbursement). Our focus is on ease, convenience, and affordability.

Insurance can and should be a (dog) walk in the park. That’s why our insurance can be purchased completely online, with or without the help of a licensed customer service agent – letting you continue to protect your business and your pets.

Three Things We Believe About Insurance

1. Getting coverage should be easy

With PCI, you can get your quote and coverage in ten minutes or less – no insurance agents needed. Click, quote, and buy any time.

2. It shouldn't be confusing

We try to make coverage clear with free resources, a simple checkout process, and real-life examples. If you have questions, our dedicated support agents are ready to answer any of your questions.

3. It should be affordable and convenient

Focusing on pet care and professionals, while removing the need for agents, helps us keeps costs the lowest across the industry for most professionals. Making it online lets you manage your policy 24/7 at your convenience.

We Don’t Have Sales Agents, We Have Service Agents

Our certified agents are only here to answer all of your questions so you can make the best decision for your pet care business. You won’t deal with barks or bites with PCI, just friendly people who love pets as much as you do.

95%

of customers are very likely to recommend PCI after working with our agents.

Pet Care Insurance answered my questions on more than one occasion. I am thankful to have found an affordable solution to provide insurance for my business. Thank you!

I had a very good experience with lots of help. Thanks a lot guys for my coverage.

Great customer service, you never want to be dealing with an insurance company but they made it easy.

Excellent customer service, the agent helped me a lot and answered my questions very well. I will definitely recommend Pet Care Insurance to anyone.

Quick, easy, informative... followed up with fast and thorough customer service! Thankfully haven't had to make a claim yet, but their buying and approval process was great!

Ease of use on the website, cost, and great follow-up service from Customer Service Representative Rey.

Customer service was Excellent at answering all my questions

This company settled a small claim I had over a snagged toenail on a dog I was caring for...it was very timely and simple..the customer service is thorough and handles all my questions very fast and with such professional ease...Thank you for being a great insurance for my dog walking business!

Excellent customer service. Also, fantastic service and support when dealing with a claim in 2019. Very good company. I already recommended it to other pet sitters.

Easy to navigate website. The customer service rep was very helpful.

Great customer service they were more than happy to answer questions I had about my insurance

I was referred to this company by two different people, sign up was not only easy to execute, but it was also easy to understand everything involved. I had one question while signing up, customer service was quick and friendly.

Thankfully, I've never had to file a claim! But, 5 stars for ease of use (website), pricing, and great customer service experience.

Great ease of website & customer service when I called. John was very friendly and solved the issue quickly

The customer service rep was very knowledgeable, helpful, and friendly! The renewal process was very simple and straightforward. Great to work with!

The Customer Service is absolutely supreme! They answered calls immediately and the rep handling my questions on a walkthrough of my policy was so professional, polite, and informative! I wish all insurance companies were like Pet Care Insurance!

See What Pet Professionals Think about Our Coverage

Pet Care Insurance is rated 4.9/5 by professionals nationwide.

Our Team Behind It All

Daryle Stafford

PRESIDENT & CEO

DARYLE STAFFORD

Daryle believes in high-quality customer service and personal interaction. He’s driven this focus with cutting-edge technology and automated tools. He enjoys spending time with his wife and five children, including volunteering as a coach for his kids’ baseball and softball teams. Once in a blue moon he gets to go play golf.

Brent Waldron, CPA

VICE PRESIDENT OF FINANCE

BRENT WALDRON, CPA

Brent brings with him over 20 years of accounting, finance, and executive management experience guiding businesses to financial success. He enjoys playing golf and traveling with his beautiful wife and daughter. Although he graduated from Boise State, he also loves cheering on the Virginia Tech Hokies.

Julie Sheffield

VICE PRESIDENT OF OPERATIONS

JULIE SHEFFIELD

Julie applies her over 13 years of experience in the property management and real estate development sector to this evolving industry. Julie and her husband Mark love to explore new places, ride motor vehicles, play golf, and relax by the pool. She hopes to one day have a miniature cow and horse.

Daniel Steadman, CPCU

VICE PRESIDENT OF UNDERWRITING

DANIEL STEADMAN, CPCU

Daniel began his insurance career as an underwriter for a Fortune 500 national carrier.. Since joining our team, written premiums have more than doubled and loss ratios have dramatically decreased. He enjoys following his favorite sports teams, reading, and spending time with his wife and three young children.

Gavin Jones

VICE PRESIDENT OF PRODUCT OPERATIONS

GAVIN JONES

Gavin is one of our newest team members bringing with him more than 13 years of experience in the Tech industry. He graduated with his MBA from the University of Utah with an emphasis on Program/Project Management in 2016. Gavin has spent the last 4 years focused on building very successful teams and products. He is deeply passionate about leadership, processes, and helping the team and company win.

Jason McCaul

VICE PRESIDENT OF TECHNOLOGY

JASON MCCAUL

Jason is a diversified leader and has a decade+ experience in marketing and product/project management. He believes in creating a fun and challenging work environment for his teams. His home life involves a lot of sports, whether it’s watching his favorite sports teams or coaching his kids’ football team.

Clint Bishop

VICE PRESIDENT OF MARKETING

CLINT BISHOP

Clint brings more than 10 years of experience leading marketing teams of various sizes in a variety of industries. He is big on culture, big on autonomy, and big on innovation. When he’s not at work, Clint enjoys watching baseball, playing games with his kids, gardening, ATVing, and wrestling his black lab.

Chris Van Leeuwen, CIC

VICE PRESIDENT OF BUSINESS DEVELOPMENT

CHRIS VAN LEEUWEN, CIC

Chris is a third-generation insurance professional who owned an agency for 13 years before joining our team. He’s been instrumental in the development and implementation of several national programs and Risk Purchasing Groups. He enjoys travel, cycling, fishing, cooking, and spending time with the family.

Lijana Zabulioniene

DIRECTOR OF SOFTWARE ENGINEERING

LIJANA ZABULIONIENE

Lijana brings more than a decade of experience in technical project management and development. She has led the software development team in delivering innovation, quality, and security. She is an avid traveler and enjoys rock climbing, golfing, hiking, camping, reading, and simply spending time with her family.

Troy Smith

DIRECTOR OF STRATEGIC PARTNERSHIPS

TROY SMITH

Troy thrives in building relationships and creating partnerships that benefit events and creative people. He helps orchestrate win-win solutions for organizations and networks. He loves going on vacations with his family and history. He once got the opportunity to hike the remote jungles of Guatemala and take pictures of the pre-classic maya ruins.

Our Culture, Vision and Values

Establish a business atmosphere that benefits everyone involved, ranging from our employees and partners to our clients, by emphasizing the importance of information and accessibility.

Our Vision

Create a thriving business environment for everyone—from our employees to our partners to our valued clients—through information and accessibility.

Our Values

Assurance, Empowerment, Open Communication,
Business Development

PCI Gives Back

We strive to provide accessible resources and tools to everyone. At Pet Care Insurance, we believe the most beautiful thing we can do is cultivate the communities around us. Over the years, our team has found ways to support local groups in Salt Lake City to worldwide organizations across the sea. PCI invites you to give back and help make your community a more beautiful place.