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Chew On This: The Pet Biz Bulletin | September 2025

A smiling corgi wears pixelated sunglasses, concept of pet trends
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Hey pet pros,

Grab your coffee and your favorite fuzzball. It’s time for a September pet care update in just 3 minutes!

3 Pet Trends That Should Be on Your Radar

Trend #1: Pet Care Legal Regulation

Trend #2: Pet Wellness Tech

  • Prepare to interact with unfamiliar tech. We’re seeing more damage claims as gadgets like GPS collars and self-cleaning litter boxes go mainstream.
  • Try This: During booking, ask clients about their pet tech. Broadened Property Damage Coverage can also limit your risk for expensive mistakes.

Trend #3: Pet Care AI

  • Expect to get asked about pet AI. Use the chance to explain the difference between loving professional care, helpful AI, and flashy gimmicks.
  • Try This: Keep a few recs for good pet AI handy to show you’re keeping up. These are some of our favorites:
    • Pet Health: Toothscan and Poopscan
    • Vet Records Management: Pet Parents app
    • Tracking and Safety: FitBark 2
    • Basic Advice: Dog GPT

Curious about how trends affect your care? Get ahead with our new 2025 Pet Care Trends blog.

What do pet parents want from you? Find out!

We surveyed 1,000+ pet parents and pros and broke the responses into simple takeaways. Read our free Pet Care Report to start working smarter.

Floofs of the Month: Your Rescue Pets

Meet Bear and Samson, our pup and kitty of the month! These rescue pets are thriving in their furever homes, thanks to amazing PCI pet pros Suzanne Gano of Doodles and Then Some, LLC and Mandi Fleitz of Durham Cat Company. 

Bear, a rescue dog owned by PCI dog groomer Suzanne Gano, sits at the open window in a car.

Bear 

(Thanks Suzanne!)

Samson 

(Thanks Mandi!)

Just In: We're Leading the Pack in Innovation

And It’s All Thanks to You!

🎉CNBC World’s Top Fintech Companies 2025

PCI’s parent company, Veracity Insurance Solutions, is one of 30 companies worldwide recognized for innovation in insurance technology.

Thanks for inspiring us to find new ways to keep tails wagging!

No-Fluff Pet Care Resources

 

Until next time,

Tricia & Prince William ❤
Pet Care Insurance

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Contact Info

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Call: 844-520-6990

Email: info@petcareins.com

About the Author

Comparing Employee Dishonesty Coverage & Bonding

PCI’s employee dishonesty coverage is similar to a bond, but there may be some key differences to consider.

Employee dishonesty coverage:

  • Can be purchased in the same transaction
  • Doesn’t run credit checks
  • Provides $10,000 per occurrence and $25,000 aggregate coverage

Bonds may differ from our dishonesty coverage by:

  • Checking your credit during the application process
  • Having a “Conviction Claus;” Often bonds won’t pay on claims unless there is a conviction
  • Many require you to reimbursement the bonding company after a claim is paid