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How to Cancel Your PCI Policy Online

Don’t need coverage right now? You can cancel your Pet Care Insurance (PCI) policy online in minutes from your dashboard.

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Quick Reminders Before You Cancel

We want you to get the most out of your PCI coverage! Before you cancel, here are some quick reminders to make sure you understand how cancellation affects your business.

  • Canceling your PCI policy ends your coverage. If a claim happens after your cancellation is processed, it won’t be covered.
  • PCI policies are generally fully earned once coverage begins, meaning premiums are non-refundable in most cases. This means you won’t receive a refund on your annual premium if you cancel before the end of your policy term.
  • Only need to make a change? You can adjust optional coverages or switch payment options without canceling. Log in to manage your policy.

How to Cancel Your Policy Online

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Common Questions About Canceling Your Policy

Once you purchase your policy and coverage begins, the premium for your policy is considered fully earned and is typically non-refundable. For this reason, we recommend keeping your coverage active for the duration of your policy term to shield your business from common liability claims.

The fastest way to cancel your policy is to log in to your user dashboard. Navigate to “Cancel My Policy” on the “My Policies” page.

Policies can’t be reinstated once canceled. If you need coverage again, simply log back in and purchase a new policy online in just a few minutes. Then get back to protecting your pet care business with confidence!

Comparing Employee Dishonesty Coverage & Bonding

PCI’s employee dishonesty coverage is similar to a bond, but there may be some key differences to consider.

Employee dishonesty coverage:

  • Can be purchased in the same transaction
  • Doesn’t run credit checks
  • Provides $10,000 per occurrence and $25,000 aggregate coverage

Bonds may differ from our dishonesty coverage by:

  • Checking your credit during the application process
  • Having a “Conviction Claus;” Often bonds won’t pay on claims unless there is a conviction
  • Many require you to reimbursement the bonding company after a claim is paid