Want to kill a pet care business fast? Here are the top 5 ways.
1. Don’t purchase insurance for your pet care business.
Many businesses do well until they run into a liability claim. No matter how responsible and careful you are, accidents can happen, and those accidents can be financially crippling if you are responsible for vet bills, medical expenses, or property damage.
2. Cancel appointments at the last minute.
If you cancel on them, a client might go to someone else, and they may not come back. If you have to cancel an appointment with a client at the last minute, you might want to consider offering them a discount or an incentive to come back in the future.
3. Stay off the internet.
Small businesses are made or broken depending on how well they can create a professional online presence and reach potential customers online.
4. Post negative comments about clients on social media.
It’s easy to say too much too quickly on Facebook or Twitter, and you even if you have all the best privacy settings, whatever you don’t want to leak out will leak out.
5. Fail to clearly outline your policies.
If you don’t want to kill your pet care business. Clearly outline and post your policies about issues such as liability, late clients, uncooperative pets, and payments. Making all of this clear and easy for your clients to understand will build a relationship of trust between you and your pet care clients.
Obviously There are exceptions to all of these rules, but we think that for more pet care businesses, there are pretty good tips.